It can always happen that something doesn't go entirely as planned. We recommend that you first make any complaints known to us by emailing info@posterjunkie.eu. If this does not lead to a solution, it is possible to register the dispute for mediation via WebwinkelKeur at https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

Furthermore, for consumers in the EU, it is also possible to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint has not yet been handled elsewhere, you are free to submit the complaint via the European Union platform.